If you already have active Authorisations with GoCardless that your customers have signed, we can seamlessly migrate these into Directli so you don't have to get your customers to re-sign their mandate.
Once you have created your Directli account, and linked it to GoCardless, email our dedicated Migrations team on email@example.com and request that your Mandates are imported. We'll keep you informed through the whole process.
In order to be able to migrate the mandates, any Payment Plans that were setup will need to be cancelled. The customers will receive an email letting them know the payment plan is cancelled, so please bear this in mind, however this wont cancel the actual authorisation.
How the Migration Process Goes